RE: [Newsip] hello newsip

[Chris Smales <chris.smales@kisstechnology.biz>]

Hi Peter,

I completely agree with what are saying. I guess my ignorance has got the better of me as I don't understand how to reply to an individual or an admin via a 'list'. Although this list should not necessarily form a debate I think it should be an easy platform for discussion. In my opinion I just think that a forum type platform would be more appropriate and be easier for participants to contribute, share and review issues and progress.

A forum would be so much easier to share discussion and views. Only further providing feedback from Gradwell to customers and vice versa.

Gradwell do a great job with the services offered not to mention the excellent support and accountability when issues do occur. A forum, in my opinion, is the missing link to bring customers together to share experiences.

I don't think this suggestion relates simply to newsip. I think a forum platform would be beneficial to all the wholesale customer base. It helps us all feel more connected and in tune with what is happening and what others are experiencing. I find it difficult dealing with list groups but accept that might just be my own shortcoming.

-----Original Message-----
From: newsip-bounces@list.gradwell.net [mailto:newsip-bounces@list.gradwell.net] On Behalf Of Peter Gradwell
Sent: 02 July 2008 22:53
To: newsip@list.gradwell.net
Subject: Re: [Newsip] hello newsip

Chris Smales wrote:
> Forgive me for possibly being stupid. But I find this list type conversation business quite difficult to keep pace with and contribute to.
>
> What's wrong with a traditional forum style approach?
>
> Maybe I missed something?

Typically our customer base has prefered email discussion lists to web
forumns, but perhaps that is changing.

I don't really want this email list to turn into a debate on the
subject, so if you have views on the subject, please ensure you email me
directly, and do not reply to all.

Whilst writing, a good many fixes/updates are going through on the
newsip platform to resolve any rough edges we're getting on Centrex
usage (things like cross-calling + transfering between newsip and
old-pbx users), so I do continue to appreciate feedback on the user
experience.

thanks
peter

--
peter gradwell. gradwell dot com Ltd. http://www.gradwell.com/
<email/web_hosting/business_voip> <t:01225 800 810>

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